Privacy
Information Collection and Privacy Protection
The Office of the Aged Care Commissioner makes every effort to adhere to the Guidelines for Commonwealth Government World Wide Websites developed by the Australian Privacy Commissioner (available at http://www.privacy.gov.au/internet/web/index.html). In particular we make every effort to comply with Information Privacy Principles (see Glossary below) 1 to 3 and 10 and 11 of the Privacy Act 1988 (the Act may be viewed at www.comlaw.gov.au, a website maintained by the Australian Attorney-General's Department).
This page explains the type of information that is collected by the Aged Care Commissioner, how such information is used and under what circumstances and to whom it may be disclosed. If you have any privacy concerns, you should direct them to the Office.
Your Email Address
The Office will only record your email address in the event that you send us a message by email or if you register requesting notifications. Registration for notifications may be made initially by email, postal mail or facsimile. Your email address will only be used for the purpose for which you have provided it and will not be added to any mailing lists without your prior consent by way of a specific request in writing. We will not use or disclose your email address for any other purpose, without your prior written consent.
Security Level
Every endeavour is made to ensure that this site is secure. However, users should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user's transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses or other defects.
The Commissioner, acting for the Commonwealth, accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with this website. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.
Clickstream Data and Cookies
The Office of the Aged Care Commissioner uses a 'cookie' for maintaining contact with a user through a website session. A cookie is a small file, stored by the web browser software on your computer when you access this site. (An explanation of cookies generally can be found at the site of the Australian Privacy Commissioner). The cookie allows the Office to recognise you as an individual as you move from one page to another.
This cookie will be immediately lost when you end your internet session and shut down your computer. Our copy of your information will be automatically deleted twenty minutes after you last used the system. This information is only used to help you use our website system more efficiently, not to track your movements through the internet, or to record private information about you.
Any system on this website that records information about you will specifically ask your permission first.
The Department of Health and Ageing makes a record of your visit and logs the following information for statistical purposes:
- the user's server address
- the user's top level domain name
- the date and time of access to the site
- pages accessed and documents downloaded
- the previous site visited
This information may be analysed to show broken links in our website, bottlenecks, and other site problems and used to redesign the site for efficiency of use.
No attempt will be made to identify anonymous users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's log files.
Personal Information
Information provided through the Aged Care Commissioner's website will comply with Information Privacy Principles (see Glossary below), and particularly Principles 1 to 3 and 10 and 11.
Copyright
Commonwealth Government information and materials on this website, including data, pages, documents, online graphics, images and web pages, audio and video are protected by copyright, unless specifically notified to the contrary.
Use of materials and information
You may download, store in cache, display, print and copy a single copy or part of a single copy of information or material from this site only for your personal, non-commercial use and only in an unaltered form.
Information or material from this site may be used for the purposes of private study, research, criticism or review, as permitted under the Copyright Act 1968 and may only be reproduced as permitted under the Copyright Act 1968 (the Act can be found at www.comlaw.gov.au, a website maintained by the Australian Attorney-General's Department).
Any permitted reproduction made must acknowledge the Commonwealth source of any selected passage, extract, diagram or other information or material reproduced. Any reproduction made of the information or material must include a copy of the original copyright and disclaimer notices as set out here.
Commercial and other use
You are not permitted to re-transmit, distribute or commercialise the information or material without seeking prior written approval from the Commonwealth. For written permission to use the information or material from this site, please contact the Office of the Aged Care Commissioner. You may not use this website to sell a product or service, or to increase traffic to your website for commercial reasons, such as advertising sales.
Disclaimer
Provision of education and research information only - always seek professional advice
This website is presented by the Office of the Aged Care Commissioner for the purpose of disseminating information free of charge for the benefit of the public. This website is not a substitute for independent professional advice. Nothing contained in this site is intended to be used as legal or medical advice and it is not intended to be used to diagnose, treat, cure or prevent any disease, nor should it be used for therapeutic purposes or as a substitute for your own health professional's advice. The Office of the Aged Care Commissioner does not accept any liability for any injury, loss or damage incurred by use of or reliance on the information.
Quality of information - always check the information
The Office of the Aged Care Commissioner makes every effort to ensure the quality of the information available on this website and updates the information regularly. Before relying on the information on this site, however, users should carefully evaluate its accuracy, currency, completeness and relevance for their purposes, and should obtain any appropriate professional advice relevant to their particular circumstances. The Office of the Aged Care Commissioner can not guarantee and assumes no legal liability or responsibility for the accuracy, currency or completeness of the information.
Links to external websites
This website contains links to other websites which are external to the Office of the Aged Care Commissioner. The Office takes reasonable care in selecting linking websites. It is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites.
Linkage to external websites should not be taken to be an endorsement or a recommendation of any third party products or services offered by virtue of any information, material or content linked from or to this site. Users of links provided by this site are responsible for being aware of which organisation is hosting the site they visit.
Views or recommendations provided in linked sites do not necessarily reflect those of the Aged Care Commissioner or the Commonwealth.