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Contact Us

Our office is open from 9.00am to 5.00pm (AEST) weekdays excluding public holidays.


1800 500 294 (free call)


(03) 9665 8026


Postal Address

Aged Care Commissioner
Locked Bag 3
Collins Street East VIC 8003

Office Address

Level 4
12-20 Flinders Lane
Melbourne VIC 3000

For any enquiries or requests under the Freedom of Information Act 1982, or to speak to someone about information we have published under the Information Publication Scheme, please contact the Communications and Intake Officer using the contact details above.
If you are a non-English speaking person, we can help through the Translating and Interpreter Service on 131 450. National Interpreter Symbol

If you have a hearing or speech impairment, contact us through the National Relay Service. TTY users phone 133 677 then ask for 1800 500 294, Speak and Listen users phone 1300 555 727 then ask for 1800 500 294, Internet Relay users connect to the National Relay Service then ask for 1800 500 294.