Welcome to the website of the Office of the Aged Care Commissioner (the Office). The services provided by the Office are free and on this website we explain what we do and how we do it.
We hope that this website is a useful resource. Our aim is to make the website as user-friendly and as accessible as possible. If you have any problems getting around the site or if you have any suggestions about possible improvements please contact us.
You are also able to make an online complaint if you wish. We also provide a range of useful information and links to other organisations which may be able to assist you.
The national office is located in Melbourne and you are able to contact us by calling 1800 500 294 (free call), by facsimile on (03) 9665 8026 or by email at email@example.com.
If you are a non-English speaking person, we can help through the Translating and Interpreter Service (TIS) on 131 450.
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service:
TTY users phone 133 677 then ask for 1800 500 294, Speak and Listen users phone 1300 555 727 then ask for 1800 500 294, Internet Relay users connect to the National Relay Service then ask for 1800 500 294.
If you would like to request information under the Freedom of Information Act 1982 (FOI Act) or speak to someone about information we have published under the Information Publication Scheme, please contact our Communications Officer on 1800 500 294 (free call).
We are currently making changes to our website in order to improve the accessibility of the information on it, to meet the World Wide Web Consortium’s Web Content Guidelines version 2.0 (WCAG 2.0) Double A web standard. We aim to be compliant as soon as possible. If you have difficulties accessing any of the information on this website, please contact us on 1800 500 296 or email us at firstname.lastname@example.org.
Please note that the external website translation service found on this homepage is not owned or operated by Office of the Aged Care Commissioner. We are therefore unable to verify the accuracy, authenticity or completeness of any information translated by this service.